Ripple Help listwithripple.com ↗

Team, roles and shops

Invite your team in Settings › Ripple online & team. Each person signs in with their own email and password.

Roles

RoleCan do
OwnerEverything, including settings, marketplace connections and the team.
ManagerEverything except managing the team.
ListerAdd and edit items, photos and Bulk generate; list. No costs, profit or settings.
ResearcherResearch and drafts only. Their drafts go to their shop. No listing, money or settings.

Listers and researchers see Home, Ask Ripple, Research and Drafts; their Settings is just their account and display.

Shops

If your charity has more than one shop, set them up in Settings › Listing defaults › Shops (name and code). Each person can be given a shop. Listers and researchers see only their own shop's items unless the owner ticks Can see all shops for them. Each shop's sales are in Inventory › Shop sales.

Two people on one item

If someone else has the same item open, Ripple shows "X is editing this item". Saves are merged field by field, so two people changing different fields never overwrite each other.

Passwords and leaving

The owner can send anyone a reset link, rename them, change their role or shop, or Remove them. Removed people can be restored later.